Technical Services Manager, Food Colors South Africa
Job Summary:
We are looking for a strategic
leader with food technology and application skills to help with the localization
of flavors. You will be leading and managing a dynamic team in setting
priorities and desired outcomes in realistic time frames for projects.
Essential
Duties & Responsibilities:
- Work with customers to
understand needs and identify modifications and/or new product ideas.
- Ensure compliance with all
regulations.
- Direct all phases of product
life cycle. Lead cross functional teams to ensure alignment of objectives
and development of suitable methodologies.
- Provide technical guidance to
colleagues and customers.
- Lead the project work for the
assigned customer.
- Manage the day-to-day
operations of a segment of the US Food Applications lab.
- Assist in the development of
new, innovative products and product concepts and assist in evaluation of
new raw materials.
- Generate reports on specific
projects and summarize and track lab projects.
- Assist field sales, customers,
and prospects by providing technical solutions as requested. Assist field
sales through joint visits to accounts and prospects with Account
representatives.
- Stay current of evolving trends
in colors and ideas in the food industry.
- As needed and with the support
from the Marketing department, present technical seminars and speak at
local and national association meetings. Publish these speeches when
practical. Maintain active attendance at local and regional food events
and symposia.
- Respond to and resolve customer
complaints relating to technical aspects of food product formulation. Help
guide customers in the best use of Sensient's broad food ingredient
portfolio.
- Maintain technical
documentation for all products and applications formulations. Help develop
product formulation prototypes with Sensient ingredients for strategic
commercial documents and presentations.
- Abide by company
policies/procedures.
- May perform other functions as
required.
- Respond quickly to customers’
requirements and empathize with their problems
Education &
Experience:
- Master’s degree preferred in
general science or food science or equivalent education.
- 10 years of experience with
project management experience.
- PhD in general science or food
science preferred.
Skills &
Abilities:
- Ability to translate data to
not-technical and diverse audience.
- Work independently.
- Ability to prioritize and
assign projects based on business impact.
- Ability to analyze problems and
opportunities and initiate creative solutions that would result in new
business
- Excellent communication and
presentation skills.
Competencies:
- Execution/Results Driven
- Develops Self & Others
- Customer Focus
- Collaboration
- Know Your Business
- Time Management
- Analytical Thinking
- Learning Agility
- Quality Focus
- Initiating Action
- Entrepreneurial
(Creativity/Leading Change/Innovation)
Working
Environment/Physical Demands:
- Work is in a professional
office environment.
- Periodical exposure
to laboratory and manufacturing plant conditions.